FAQ 1 Question
What service does Zero Gravity Massage of Phoenix offer?
FAQ 1 Answer
The business offers massage through private, touchless zero-gravity massage chairs for solo guests or couples.
FAQ 2 Question
Is the massage performed by a therapist?
FAQ 2 Answer
No. The experience is therapist-free and uses proprietary zero-gravity massage chairs. Guests receive remote phone guidance when needed.
FAQ 3 Question
Can a guest book a solo session?
FAQ 3 Answer
Yes. The business offers sessions for one person as well as couples.
FAQ 4 Question
Can couples use the Phoenix suite together?
FAQ 4 Answer
Yes. The Phoenix location provides a private suite designed for shared couples massage-chair sessions.
FAQ 5 Question
What session lengths are available?
FAQ 5 Answer
The listed options include 60-minute and two-hour sessions.
FAQ 6 Question
What price is listed for massage?
FAQ 6 Answer
The verified service pricing lists massage at $199.
FAQ 7 Question
Where is the Phoenix location?
FAQ 7 Answer
It is located at the corner of Thomas and Central, inside Expansive-Midtown.
FAQ 8 Question
What are the Phoenix location"s hours?
FAQ 8 Answer
The Phoenix location lists hours of 6 a.m. to 10 p.m. daily.
FAQ 9 Answer
Yes. Free parking is listed in the side-rear lot.
FAQ 9 Question
Is parking available?
FAQ 10 Question
How does the arrival process work?
FAQ 10 Answer
Guests book a time, call when they arrive, and receive remote guidance for entering and setting up the suite.
FAQ 11 Question
Are staff present during the massage?
FAQ 11 Answer
Staff are not present in the suite during the massage. Support is provided remotely by phone or text.
FAQ 12 Question
Is the massage touchless?
FAQ 12 Answer
Yes. The business describes its massage as a 100% touchless experience delivered by zero-gravity massage chairs.
FAQ 13 Answer
Yes. The Phoenix location lists a private, secure suite for solo or couples use.
FAQ 13 Question
Is the suite private?
FAQ 14 Question
How is the suite cleaned?
FAQ 14 Answer
The business states that suite cleaning is monitored daily and that disinfectant wipes are provided to guests.
FAQ 15 Question
How can guests contact the business?
FAQ 15 Answer
Guests can text or call (702) 621-5829. The business also lists support@zerogravitymassage.net as a contact email.
FAQ 16 Question
What is the cancellation policy?
FAQ 16 Answer
Cancellations are not accepted within two hours of the reservation. Rescheduling is allowed at any time for any reason, and refunds may be reduced by the Square card-processing fee.
FAQ 17 Question
Does the business offer rescheduling?
FAQ 17 Answer
Yes. The stated policy allows rescheduling at any time for any reason.
FAQ 18 Question
Does Zero Gravity Massage require a membership?
FAQ 18 Answer
No. The business states that its VIP Return Program has no contract, autopay, monthly fee, or traditional membership requirement.
FAQ 19 Question
How does the VIP Return Program work?
FAQ 19 Answer
Every third qualifying visit earns one complimentary massage, with the reward stated to be worth up to $199.
FAQ 20 Question
Are consultations or financing available?
FAQ 20 Answer
Consultation and financing details are not specified in the available business information.