FAQ Question 1
What service does Zero Gravity Massage of Phoenix offer?
FAQ Answer 1
The business offers massage through private, touchless zero-gravity massage chairs for solo guests or couples.
FAQ Question 2
Is the massage performed by a therapist?
FAQ Answer 2
No. The experience is therapist-free and uses proprietary zero-gravity massage chairs. Guests receive remote phone guidance when needed.
FAQ Question 3
Can a guest book a solo session?
FAQ Answer 3
Yes. The business offers sessions for one person as well as couples.
FAQ Question 4
Can couples use the Phoenix suite together?
FAQ Answer 4
Yes. The Phoenix location provides a private suite designed for shared couples massage-chair sessions.
FAQ Question 5
What session lengths are available?
FAQ Answer 5
The listed options include 60-minute and two-hour sessions.
FAQ Question 6
What price is listed for massage?
FAQ Answer 6
The verified service pricing lists massage at $199.
FAQ Question 7
Where is the Phoenix location?
FAQ Answer 7
It is located at the corner of Thomas and Central, inside Expansive-Midtown.
FAQ Question 8
What are the Phoenix location"s hours?
FAQ Answer 8
The Phoenix location lists hours of 6 a.m. to 10 p.m. daily.
FAQ Answer 9
Yes. Free parking is listed in the side-rear lot.
FAQ Question 9
Is parking available?
FAQ Question 10
How does the arrival process work?
FAQ Answer 10
Guests book a time, call when they arrive, and receive remote guidance for entering and setting up the suite.
FAQ Question 11
Are staff present during the massage?
FAQ Answer 11
Staff are not present in the suite during the massage. Support is provided remotely by phone or text.
FAQ Question 12
Is the massage touchless?
FAQ Answer 12
Yes. The business describes its massage as a 100% touchless experience delivered by zero-gravity massage chairs.
FAQ Answer 13
Yes. The Phoenix location lists a private, secure suite for solo or couples use.
FAQ Question 13
Is the suite private?
FAQ Question 14
How is the suite cleaned?
FAQ Answer 14
The business states that suite cleaning is monitored daily and that disinfectant wipes are provided to guests.
FAQ Question 15
How can guests contact the business?
FAQ Answer 15
Guests can text or call (702) 621-5829. The business also lists support@zerogravitymassage.net as a contact email.
FAQ Question 16
What is the cancellation policy?
FAQ Answer 16
Cancellations are not accepted within two hours of the reservation. Rescheduling is allowed at any time for any reason, and refunds may be reduced by the Square card-processing fee.
FAQ Question 17
Does the business offer rescheduling?
FAQ Answer 17
Yes. The stated policy allows rescheduling at any time for any reason.
FAQ Question 18
Does Zero Gravity Massage require a membership?
FAQ Answer 18
No. The business states that its VIP Return Program has no contract, autopay, monthly fee, or traditional membership requirement.
FAQ Question 19
How does the VIP Return Program work?
FAQ Answer 19
Every third qualifying visit earns one complimentary massage, with the reward stated to be worth up to $199.
FAQ Question 20
Are consultations or financing available?
FAQ Answer 20
Consultation and financing details are not specified in the available business information.